EFFECTIVE DATE: March 4, 2021
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within the game, so we can reply to you more quickly. Alternatively, you may contact:
Information about You Received from an SNS
When you use any Battle Camp application on an SNS such as Facebook, you allow Battle Camp to access certain information from your profile for that site. The information you allow Battle Camp to access varies by application and SNS, and it is affected by the privacy settings you establish at the SNS. You can modify and learn more about these settings at the SNS on which you access the Service. For example, Battle Camp may access and store some or all of the following information, as allowed by you, the SNS, and your preferences:
We may allow you to “register” with us by using Facebook Connect or other SNS authentication options to create an account or profile within the Service. We also offer a direct registration process that may require you to provide an e-mail address, username, password, and other information to help us confirm your identity when accessing your account.
We may also offer you the option to create a user profile that is visible to other users of the Service. Your user profile may include: one or more game username(s), your gender, biographical details that you provide, links to your profiles on various SNS, details about the games you play, and a user ID number that is created by Battle Camp and used to identify your profile.
Information We Receive or Collect When You Access the Service on a Mobile Device
When you use the Service on your mobile telephone or other mobile device, in addition to the information described above, you are authorizing us to collect the following information (as applicable):
We may also access your contacts to enable you to invite friends to join you in the Service. We may occasionally email you with offers, promotions, and/or information of interest.
If you purchase a license to use in-game virtual currency or virtual items directly from Battle Camp, we will collect the billing and financial information necessary to process the transaction. This information may include: your first and last name; your postal and e-mail addresses; credit card, PayPal, and other third-party payment processing information; and such other information you may provide us. Battle Camp may also collect the billing and payment information that you provide when your purchase is processed by another party, such as Facebook or Apple. Our Terms of Service explain our policies and terms relevant to our charges and billing practices. Please note that purchases of third-party credits or currencies like Facebook Credits may also be subject to additional policies.
Customer Support Correspondence
When you contact us in connection with customer service or support, we will collect and store the contact information you provide (generally your name and e-mail address), information about your game play or activity on the Service, and your user ID number. We will also store the correspondence and any information contained within.
Technical and Usage Information
When you use the Service, we collect and store certain technical information about your mobile device or computer system such as:
This information is typically collected through the use of server log files or web log files, mobile device software development kits, and tracking technologies like browser cookies to collect and analyze certain types of technical information. Some of the cookies the Service places on your computer are linked to your user ID number(s).
When you access the Service, we collect and store information that you actively provide directly to us or through an SNS. In order to better understand how users experience our products, we also automatically collect and store certain technical information about your usage of the Service. We may collect this information using the following means:
When you use the Service, we collect information about your play and interaction with other players and the Service. This data is stored in log files, which are files on our web servers that record actions taken on our applications and web sites. These log files store data such as:
We use this server log data to analyze trends, administer the Service, provide product and service improvements, and in marketing and advertising services.
[Although we would like to honor browsers set with a “Do Not Track” signal, the Service does not currently respond to a DNT or similar signal as it awaits the result of efforts by the policy and legal community to determine the meaning of DNT and the proper way to respond.]
We use the information we collect to better understand the needs and wants of our customers and to continually improve the experience of using the Service. We may use information collected from you for many purposes, including, but not limited to:
We will share your information (in some cases, personal information) with third parties, that is, parties other than Battle Camp, in the following circumstances:
Third Party Partners and Service Providers
We generally do not sell or trade any personal information about our users to any third parties. We will, however, provide your information to third party companies as necessary to perform services on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, and customer service. We direct all such third party partners and service providers to protect the confidentiality of the information we disclose to them and to not use your information for any purposes other than those stated by us when we disclosed that information to them.
We use your information to show you customized advertising on the Services and on third-party websites and services.
We allow third parties such as advertising networks and advertising service providers to use your information to display advertisements on our Services and elsewhere online across different websites and services tailored to your interests. You can prevent the sharing of your information. You can control and opt-out of having your information shared with third parties. However, opting-out of information sharing may affect your ability to use the Service. If you would like to opt-out, please see section ‘Your Privacy Choices’ below.
Friends and Other Users of the Service
The Service supports various forms of interaction between users. While using the Battle Camp mobile application, friends and other players will be able to see your user profile, which may include your username, game play statistics, and other information voluntarily provided by you. Access to your SNS User ID may allow others to view the public information associated with your related SNS or Battle Camp account. Other users may also be able to send you game or friend requests through the SNS’ established communication channels.
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business or enter bankruptcy, Personal Information would be one of the assets transferred to or acquired by a third party.
Safety, Security, and Legally Required Disclosures
Your information and any communications you make within the Service (including without limitation IP Addresses, personal payment information, and text messages through the mobile application and through an SNS messaging service) may be accessed and disclosed in the following cases: (1) when we have a good faith belief that there is an emergency that poses a threat to the safety or health of you or another person; (2) when we have a good faith belief that such action is necessary to comply with an applicable law or regulation or with a legal process served on us (such as a court order, search warrant, or subpoena); (3) when we have a good faith belief that such information is relevant to a crime that is being or has been committed in connection with the Service; and (4) when necessary to protect our rights or property, or to enforce our Terms of Service.
With Your Consent
Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.
You may disable cookies or limit the types of cookies you allow at any time through your web browser’s settings, although this may prevent you from accessing or using certain features of the Service. Each web browser is different, please consult the instructions provided by your web browser.
Email & Push Notifications
To opt out of emails from us, please follow the unsubscribe instructions contained in the relevant emails or contact us at http://support.battlecamp.com/ under 'Submit a Ticket'. Our applications may also deliver notifications to your phone. You can disable these notifications in your phone’s settings or by deleting the relevant application.
You can opt-out of certain Behavioral Advertising although it is not possible to turn off all advertising. You can opt out of receiving interest-based ads from companies that participate in self-regulatory programs such as the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), EDAA (EU), and DAAC (Canada) by following the instructions provided on their websites. If you are using a mobile app, you also may need to opt out of interest-based advertising on your mobile device or through the mobile application. For more information, check your device and mobile app settings. Please note that your opt-out choice will apply only to the browser and device you are using when you opt out.
Information Access, Rectification, Deletion and Portability
You have certain rights with respect to your Personal Data, and we want to help you review and update your information to ensure it is accurate and up-to-date.We may limit or reject your request in certain cases, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, if it is not required by law, or if the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question. In some cases, we may also need you to provide us with additional information, which may include Personal Data, to verify your identity and the nature of your request. We will take reasonable steps to respond to all requests within 30 days.
If you would like to access, review, change, rectify, delete, copy or port your information, please file a ticket request at http://support.battlecamp.com/ under 'Submit a Ticket'. You can also contact us at http://support.battlecamp.com/ if you have questions or additional requests or questions. You have the right to:
Withdrawal of Consent
You have the right to withdraw your consent at any time. If you withdraw your consent, we will stop processing your data immediately going forward. Please note that exercising your right may result in your account being deactivated or deleted. Please send a ticket at http://support.battlecamp.com/ under 'Submit a Ticket' if you would like to withdraw your consent.
You can ask us to stop processing your information. Please note that this request may result in your account being deactivated or deleted. Please send a ticket at http://support.battlecamp.com/ under 'Submit a Ticket' if you would like us to stop processing your information.
However, we reserve the right to deny access to any user if there is any question about your identity or if doing so would compromise the legitimate rights of others. We may also retain an archived copy of your information in our files as required by law or for legitimate business purposes, including dispute resolution or to enforce our Terms of Service.
We are committed to the protection of customer information. To this end, we employ reasonable security measures to protect the security of your information both online and offline. Information associated with your Battle Camp account is protected by the password each member uses to access their online account. It is important that you immediately notify us of any unauthorized use of your account. In addition to password protection, we encrypt your transmission of sensitive information to us (such as account passwords and payment information for purchasing virtual currency) using secure socket layer technology (“SSL”).
Although we take reasonable precautions against possible security breaches of our Service, equipment, and records, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.
If your SNS account is hacked, this may lead to unauthorized play of Battle Camp, so be careful to keep your account information secure. If you have questions about the security of our websites, please send a ticket at http://support.battlecamp.com/ under 'Submit a Ticket'.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.
Our Service is not intended for children under the age of 13, and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use any part of our Service at any time. If we become aware that we have inadvertently gathered personal information from children under the age of 13 without verification of parental consent, we will take reasonable measures to rectify the situation, including erasing such information from our records.
When you use or connect to a Battle Camp website or download a Battle Camp mobile application by or through a Third Party Platform—including Facebook—you allow us to access and/or collect certain information from your Third Party Platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the Third Party Platform as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We may share this information with the Third Party Platform for their use as permitted by the terms of your agreement and privacy settings with the Third Party Platform.
We will share some of the information we collect from you with vendors and other service providers who work with us to support the internal operations of our website and/or mobile application. For example, we use a third-party service for ad tracking and to help us prepare website and mobile application analytics.
If you are a California resident, you may request and obtain from us once a year, free of charge, certain information about the personal information, if any, we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing at http://support.battlecamp.com/ under 'Submit a Ticket'.
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